When well executed, collaboration can be the key to organisations optimising productivity and streamlining outdated business processes. Without collaboration, it’s all too easy for a genuinely innovative idea to become lost in an endless email chain, or siloed into a single part of the organisation.

96% of executives cite ineffective communication as the reason for workplace failures – Econsultancy

At KCOM, we’re helping our customers to put the tools and applications in place to help their employees collaborate with colleagues, customers and partners more easily. Real-time collaboration can help to speed up decision making, drive efficiencies and improve response times to co-create value for organisations and their customers. It also provides flexible working options that can help to attract and retain talent.

In a typical work day, 38% of employee time is lost duplicating work, and 58% of people waste an hour a day looking for information - Yammer

Today, our customers are using collaboration to create more agile organisations that are engaged and communicative, all for a predictable cost. Our collaboration solutions are based on a flexible, cloud based platform offering a per user commercial model that is highly scalable and can add new functionality as required. 

Our services

Our Collaboration solutions are delivered via KCOM Workplaces our award-winning, enterprise-grade communications, collaboration and contact centre solution, powered by Cisco and delivered via an agile as a service model. It allows organisations to change the way they communicate and access the unified applications needed whilst paying only for the services they use.

KCOM Workplaces offers a fully scalable telephony and collaboration service for enterprise organisations including:

  • Telephony
  • Unified Communications
  • Presence and Instant messaging
  • Video
  • Meetings
  • Mobility