Consulting through your complexity

At KCOM, we help our customers to empower their people, improve their customer experience, create competitive advantage, and quickly respond to changing market conditions. We’re privileged to drive continuous improvement and deliver managed services to some of the UK’s biggest names in retail, financial services, insurance, transportation and the public sector.

Our relationships with our customers go beyond SLAs; our goal is to establish a consultative partnership enabling us to innovate and deliver technical, commercial and managed service solutions to suit your requirements as they evolve over time.

  • KCOM demonstrated an in-depth knowledge of the system involved and their approach made us feel confident

    Brendan Brown, Head of Operational and Shared Services at NHS BSA Networks and Infrastructure

  • During our peak times it is essential that our network and systems are 100% available to make sure we’re able to deal with demand and fulfil every single one of our customer orders

    Colin Rees, CIO for Domino's

Public sector

Connecting citizens across the public sector

As the Digital Transformation agenda continues to advance throughout the public sector, we are ready to support organisations seeking change. Today, we work with customers throughout the public sector including local authorities, central government, emergency services and NHS trusts. To support our commitment to working closely with the public sector, KCOM has won places on a number of Government Procurement Service Framework Agreements. Click here to view our agreements. 

Our ongoing work with the Public Services Network delivers not only cost savings but also opportunities to collaborate, share resources and enable flexible ways of working to improve public service delivery.

Meet a few of our public sector customers

Public sector case studies

Staffordshire Public Services Network

Sharing core services across Staffordshire

NHS Business Services Authority

Giving you peace of mind when you travel

Private sector

Bringing engagement to the enterprise

With the challenges of outdated legacy IT infrastructures and end user demand for rapidly evolving technologies, it is an undeniably complicated time for companies. At KCOM, we’re working with our customers to make sense of today’s IT environment, finding solutions that not only fix the issues at hand, but deliver opportunities for the future.

By unlocking the potential of our customers’ legacy infrastructure and systems, we’re helping them optimise the way they operate, develop new services, enable new ways for employees to collaborate, and improve the experience they provide to their own customers. 

Meet a few of our private sector customers

Private sector case studies

National Rail Enquiries

Transforming ticketing for millions of journeys


KCOM helps Domino's to deliver


Extending enterprise connectivity for greater efficiency and collaboration

Interested in working with us?

If you’d like to find out how we work with our customers to deliver innovative IT solutions and the highest levels of service, please get in touch.

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© KCOM Group PLC 2017