The following information is designed to provide interested parties with access to the relevant information on KCOM and its policies and activities.
KCOM is part of the KCOM Group PLC and all KCOM Group regulatory information can be found at http://www.kcomplc.com/about-us/.
The Acceptable Use Policy sets out the minimum standards of behaviour required from you when you use our network and the internet via our network.
Codes of Practice
- Customer Code of Practice
- Complaints Code of Practice for business customers (over 10 employees)
- Information about mis-selling of fixed-line telecommunication services