What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

If you choose to disclose personal information about yourself to us, we will use a cookie containing encrypted information to enable us to uniquely identify you. Each time you visit the website a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow us to uniquely identify you when you visit the website and in order to enable us to provide you with a personal browsing experience. There are two types of cookies.  These are:

  1. A "session cookie", which expires immediately when you end your browsing session (for example, by closing your browser); or
  2. A "persistent cookie", which stores information on your hard drive for use of the cookie information at a later date.  This means that when you end your browsing session the cookie information is not lost, and when you next return to the website, the cookie information is retrieved and used by the website. 

When you visit our website, we may use both a session and a persistent cookie.  Some cookies may contain information (such as the unique identity assigned by the cookie to identify you) that is used to track your usage of our website.  We use cookies to enable our systems to recognise our website users, to tell us how and when pages in our website are visited and by how many people.  We also use cookies in order for our systems to recognise you as a return visitor by the unique identity assigned by the cookie to identify you. This cookie is readable only by us. Cookies cannot access, read or modify any other data on your computer.

You can find more information about cookies at: and .

For a video about cookies visit

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set in our Table of Cookies.

Most web browser settings are set for you to accept both our cookies and third party cookies. However, you are able to adjust those settings (in relation to both our own cookies and those of third parties) to accept the cookies, to prompt you to accept or refuse a cookie each time one is sent, or to reject all cookies outright.

If you wish to reject our cookies, you can configure your browser to do so, but please be aware that if you do, certain functionality of the website may not be available and your use of the website may therefore be diminished.

You can find out how to manage cookies for your browser here

Online Advertising

Our website may contain third party advertising and sponsorship. It is possible that these third party advertisers may download third party cookies to your device. These cookies are used for website and advertising optimisation. These cookies can also be used for behavioural advertising.  Your privacy settings for these kinds of cookies can be set by clicking on the icon in the top right hand corner of the relevant advert.

You can find out more about behavioural advertising here:

Social Media Buttons

In order to implement the Social Media Buttons including Twitter, Facebook and YouTube, and connect them to the relevant social networks and external sites, there are scripts from domains outside our control. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our site. If you click on any of these buttons, these sites will be registering that action and may use that information. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Further reading

Information about cookies

Useful information about cookies can be found at:

Internet Advertising Bureau

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC website section:

© KCOM Group PLC 2017