From balance sheets to contact centre performance, the impact of an effective data strategy is makes itself felt in organisations that embrace data-driven agility.

Here are some of our recent blog pieces on this theme that you may have missed first time around:

Goldmine or leaking bucket - How valuable is your business data?

Goldmine or leaking bucket - How valuable is your business data?

Business data has undoubted potential, but what’s the true value of data? Is it a modern-day goldmine, or just an old-fashioned leaking bucket?

If business data were currency, would cashflow keep you awake at night?

If business data were currency, would cashflow keep you awake at night?

Poor business data is keeping business owners awake at night. See how you can unblock the silos that are damming your data flow.

How data analytics can help manage peaks and troughs in your contact centre

How data analytics can help manage peaks and troughs in your contact centre

Greater visibility of what’s happening in near real time will help you make the right decisions to optimise contact centre performance.

The battle for your business data - What's at stake for your organisation?

The battle for your business data – What's at stake for your organisation?

Business data is a significant asset, and the trend towards cloud-based ecosystems is pushing organisations to consider how to get more value from it.

Data analytics in the cloud - Why insights don't just fall out of the sky

Data analytics in the cloud – Why insights don't just fall out of the sky

Companies often struggle to find useful insights in increasing volumes of business data.  Discover the good habits that can turn your data into profit.

 From sales to contact centres - The value of data analytics across your business

From sales to contact centres - The value of data analytics across your business

Discover how data analytics is transforming the workflows and processes of key company departments.

Is big data fake news - Or is there a single source of truth?

Is big data fake news – Or is there a single source of truth?

What does truth really mean when it comes to business data? And can there ever be a single version of a single truth?

Accelerating a customer experience culture – Data-driven agility

business data, data analytics, cloud, cyber security, Organisation 3.0